Terms and conditions and privacy policy
Info and jewelry care
Elegance, beauty, creativity and quality.
These are the key elements of Per Borup Design’s timeless and exclusive designs.
The passion for the best craftsmanship is reflected in the beautiful jewelry and the respect for only the best materials has become a known characteristic of the company.
All jewelry is made in our workshop in Copenhagen – primarily in 14 kt. gold and comes with Top Wesselton VS diamonds.
Gently clean your jewelry with a soft brush, such as a toothbrush, in water with a little soap.
Rub the jewelry gently and rinse with clean water.
However, pearls should never be cleaned with soapy water and are also resistant to perfume, hairspray and makeup.
Therefore, do not use perfume near the jewelry and remove pearl finger rings before washing your hands with soap.
You are always more than welcome to contact us via email if you have any questions and we will get back to you as soon as possible.
Email: info@perborupdesign.dk
Payment options
Per Borup Design accepts payment with VISA, Mastercard and Paypal.
Payment will only be deducted from your account when the item is shipped.
All amounts are in DKK.
Danish kroner and are incl. VAT.
Sales outside the EU
When you shop with Per Borup Design outside the EU, you do not pay customs and VAT in Denmark, but in the country you want the goods delivered to.
Therefore, we deduct the Danish VAT before we ship the product to you.
You will be charged customs duty and VAT in the country you wish to have the goods delivered to upon arrival of the goods.
Responsibility for customs clearance, VAT etc.
is the customer’s own.
Delivery
Per Borup Design tries to strive to ship the customer’s order within 14 days.
Per Borup Design arranges delivery with Post Danmark or GLS.
(unless otherwise stated)
However, timely delivery requires that Post Danmark or GLS comply with day-to-day delivery.
If delays occur at Post Danmark or GLS, this will correspondingly delay the delivery in relation to the desired delivery date.
Per Borup Design cannot be held responsible for delays at Post Danmark or GLS.
Delivery to Bornholm and certain small islands is not included in Post Danmark’s goal of day-to-day delivery, as shipments to these areas can sometimes take 2 days.
Delivery to the Faroe Islands, Greenland and abroad is via GLS or FedEx.
Right of complaint
Per Borup Design provides a 2-year warranty under the Danish Sale of Goods Act, covering manufacturing and material defects that are found during normal use of the product.
The warranty does not cover defects, damage or wear and tear, directly or indirectly caused by incorrect operation, poor maintenance, violence or unauthorized intervention.
Complaints about defects and defects that should be discovered by normal examination of the product must be notified to Per Borup Design within 14 days.
The item can subsequently be returned for repair, replacement or, by agreement, possible credit.
Complaints and returns
In case of errors, defects or missing deliveries, please contact us:text-align: center;mailto:info@time-wise.dk?subject=Reklamation_selfnoopenerinfo@perborupdesign.dktext-align: center;Returns can also be made to this address – please note that we do not accept packages sent cash on delivery.
Returns can also be made by refusing to receive the goods or by handing them over to us in person.
It is not a requirement, but the expedition is facilitated if adequate information accompanies the package – for example, a copy of the order confirmation, registration number and account number of the bank account to which the refund can be made, copy of any previous correspondence, etc.text-align: center;Reimbursementtext-align: center;In the case of agreed decors, returned items or prepaid items that are canceled before shipment, a full or partial refund of the purchase price must be made.
Refunds are normally always made by bank transfer, and Per Borup Design therefore needs information about the registration number and account number of your bank account.
This information is not sensitive and can easily be provided by email or other traditional forms of correspondence.text-align: center;Right of withdrawaltext-align: center;There is a 14-day right of return on the goods, calculated from the day they are received.
If you choose to cancel a purchase, simply return the item in the same condition and quantity as you received it.
Once the item has been received and approved, the purchase price will be refunded to your account within a few days.
Per Borup Design covers the cost of returning the item from Denmark, and a return label will be delivered with the jewelry for return.
Costs for returns from countries other than Denmark are not covered by Per Borup Design.text-align: center;Cancellation must be reported to us no later than 14 days after the purchase and the customer must return the shipment within 14 days of the cancellation.text-align: center;The notice must be given by email to info@perborupdesign.dk.
In the notification, you must clearly state that you wish to exercise your right of withdrawal.%C3%_selfnoopenertext-align: center;The item will be returned to this address: text-align: center;Per Borup Designtext-align: center;Vilhelm Bergsøes Allé 24text-align: center;2860 Søborgtext-align: center;Right to exchangetext-align: center;If you wish to exchange an item you have purchased, Per Borup Design will pay the return shipping if it is sent from Denmark.text-align: center;Information on how to complaintext-align: center;If you want to complain about a product purchased from us, you can file a complaint with the Complaints Resolution Center at the Danish Competition and Consumer Authority. text-align: center;Carl Jacobsens Vej 35, 2500 Valby. text-align: center;You can also complain to the Complaints Resolution Center via www.forbrug.dkhttp://www.forbrug.dk/_blanknoopenertruetext-align: center;The European Commission’s online complaint portal can also be used when filing a complaint.
This is particularly relevant if you are a consumer residing in another EU country. text-align: center;The complaint is filed here.https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.showlng=DA_blanknoopenertext-align: center;When filing a complaint, you must provide our email address: info@perborupdesign.dkmailto:info@perborupdesign.dktruetext-align: center;Personal datatext-align: center;Personal data means any information relating to an identified or identifiable natural person.By using www.perborupdesign.dk or ordering goods in Per Borup Design’s webshop, you accept that Per Borup Design registers and processes your personal data in accordance with the following.Per Borup Design fully respects all requests for confidentiality of personal data that you provide to Per Borup Design.
Furthermore, we are aware of the need for appropriate protection and proper processing of your personal data.
Per Borup Design registers and processes personal data in accordance with the rules applicable at any time.Per Borup Design needs certain personal data in order to do business with you and deliver goods to you.
Per Borup Design therefore registers and processes personal information about you that you provide yourself, for example when you:- makes a purchase in Per Borup Design’s webshop
– sends an inquiry, complaint or gives us feedback, or
– otherwise provides personal information to us via perborupdesign.dk or otherwise.
Ved afgivelse af personoplysninger samtykker du i, at Per Borup Design behandler personoplysningerne, herunder at Per Borup Design:By submitting personal data, you consent to Per Borup Design processing the personal data, including that Per Borup Design:• registrerer de personoplysninger, du afgiver
• registrerer oplysninger om de køb, du foretager på perborupdesign.dk- records the personal data you provide
– records information about the purchases you make on perborupdesign.dkPer Borup Design opbevarer ikke informationer om dine betalingsmidler, for eksempel kort-numre på betalingskort, bankkontonumre eller lignende.Per Borup Design does not store information about your means of payment, such as card numbers on payment cards, bank account numbers or similar.Formålet med registreringen og behandlingen af personoplysninger er at kunne levere købte varer til kunden samt hjælpe ved eventuelle fejl i forbindelse med bestilling og levering.The purpose of registering and processing personal data is to be able to deliver purchased goods to the customer and assist with any errors in connection with ordering and delivery.Retsgrundlaget for behandlingen af personoplysninger er dit samtykke.The legal basis for the processing of personal data is your consent.Personoplysninger opbevares i 5 år for at opfylde bogføringslovens bestemmelser.
Personoplysninger opbevares i Danmark.Personal data is stored for 5 years to fulfill the provisions of the Danish Bookkeeping Act.
Personal data is stored in Denmark.Du har til enhver tid ret til at:You have the right to do so at any time:• få oplyst, hvilke personoplysninger, Per Borup Design har registreret om dig
• få rettet ukorrekte, ufuldstændige eller irrelevante personoplysninger
• få overflyttet sine registrerede personoplysninger til tredjemand
• bede om at få slettet alle personoplysninger.Du kan til enhver tid trække samtykke til behandling af personoplysninger hos Per Borup Design tilbage.
Dette påvirker dog ikke lovligheden af den hidtidige behandling, der er baseret på samtykket inden tilbagetrækningen heraf.You may at any time withdraw your consent to the processing of personal data by Per Borup Design.
However, this does not affect the legality of the previous processing based on the consent before its withdrawal.Ethvert spørgsmål og enhver anmodning, begæring eller henvendelse i øvrigt vedr. persondata skal ske skriftligt til kundeservice på info@perborupdesign.dkAny questions, requests, applications or other inquiries regarding personal data must be made in writing to customer service at info@perborupdesign.dkmailto:info@time-wise.dkmailto:info@time-wise.dk_self_selfnoopenernoopener-1-1ClassicSectionClassicSectioncomp-lp2dtinz1inlineContentcomp-lp2dtinz1inlineContentinline-contentinline-contentcomp-lp2dtinz1inlineContent-gridContainercomp-lp2dtinz1inlineContent-gridContainermesh-container-contentmesh-container-contentrichTextElementrichTextElementtext-align: center;text-align: center;
Returns can also be made to this address – please note that we do not accept packages sent cash on delivery.
Returns can also be made by refusing to receive the goods or by handing them over to us in person.
It is not a requirement, but the expedition is facilitated if adequate information accompanies the package – for example, a copy of the order confirmation, registration number and account number of the bank account to which the refund can be made, copy of any previous correspondence, etc.
Reimbursement
In the case of agreed decors, returned items or prepaid items that are canceled before shipment, a full or partial refund of the purchase price must be made.
Refunds are normally always made by bank transfer, and Per Borup Design therefore needs information about the registration number and account number of your bank account.
This information is not sensitive and can easily be provided by email or other traditional forms of correspondence.
Right of withdrawal
There is a 14-day right of return on the goods, calculated from the day they are received.
If you choose to cancel a purchase, simply return the item in the same condition and quantity as you received it.
Once the item has been received and approved, the purchase price will be refunded to your account within a few days.
Per Borup Design covers the cost of returning the item from Denmark, and a return label will be delivered with the jewelry for return.
Costs for returns from countries other than Denmark are not covered by Per Borup Design.
Cancellation must be reported to us no later than 14 days after the purchase and the customer must return the shipment within 14 days of the cancellation.
The notice must be given by email to info@perborupdesign.dk.
In the notification, you must clearly state that you wish to exercise your right of withdrawal.
The item will be returned to this address:
Per Borup Design
Vilhelm Bergsøes Allé 24
2860 Søborg
Right to exchange
If you wish to exchange an item you have purchased, Per Borup Design will pay the return shipping if it is sent from Denmark.
Information on how to complain
If you want to complain about a product purchased from us, you can file a complaint with the Complaints Resolution Center at the Danish Competition and Consumer Authority.
Carl Jacobsens Vej 35, 2500 Valby.
You can also complain to the Complaints Resolution Center via www.forbrug.dk
The European Commission’s online complaint portal can also be used when filing a complaint.
This is particularly relevant if you are a consumer residing in another EU country.
The complaint is filed here.
When filing a complaint, you must provide our email address: info@perborupdesign.dk
Personal data
Personal data means any information relating to an identified or identifiable natural person.
By using www.perborupdesign.dk or ordering goods in Per Borup Design’s webshop, you accept that Per Borup Design registers and processes your personal data in accordance with the following.
Per Borup Design fully respects all requests for confidentiality of personal data that you provide to Per Borup Design.
Furthermore, we are aware of the need for appropriate protection and proper processing of your personal data.
Per Borup Design registers and processes personal data in accordance with the rules applicable at any time.
Per Borup Design needs certain personal data in order to do business with you and deliver goods to you.
Per Borup Design therefore registers and processes personal information about you that you provide yourself, for example when you:
– makes a purchase in Per Borup Design’s webshop
– sends an inquiry, complaint or gives us feedback, or
– otherwise provides personal information to us via perborupdesign.dk or otherwise.
Ved afgivelse af personoplysninger samtykker du i, at Per Borup Design behandler personoplysningerne, herunder at Per Borup Design:By submitting personal data, you consent to Per Borup Design processing the personal data, including that Per Borup Design:• registrerer de personoplysninger, du afgiver
• registrerer oplysninger om de køb, du foretager på perborupdesign.dk- records the personal data you provide
– records information about the purchases you make on perborupdesign.dkPer Borup Design opbevarer ikke informationer om dine betalingsmidler, for eksempel kort-numre på betalingskort, bankkontonumre eller lignende.Per Borup Design does not store information about your means of payment, such as card numbers on payment cards, bank account numbers or similar.Formålet med registreringen og behandlingen af personoplysninger er at kunne levere købte varer til kunden samt hjælpe ved eventuelle fejl i forbindelse med bestilling og levering.The purpose of registering and processing personal data is to be able to deliver purchased goods to the customer and assist with any errors in connection with ordering and delivery.Retsgrundlaget for behandlingen af personoplysninger er dit samtykke.The legal basis for the processing of personal data is your consent.Personoplysninger opbevares i 5 år for at opfylde bogføringslovens bestemmelser.
Personoplysninger opbevares i Danmark.Personal data is stored for 5 years to fulfill the provisions of the Danish Bookkeeping Act.
Personal data is stored in Denmark.Du har til enhver tid ret til at:You have the right to do so at any time:• få oplyst, hvilke personoplysninger, Per Borup Design har registreret om dig
• få rettet ukorrekte, ufuldstændige eller irrelevante personoplysninger
• få overflyttet sine registrerede personoplysninger til tredjemand
• bede om at få slettet alle personoplysninger.Du kan til enhver tid trække samtykke til behandling af personoplysninger hos Per Borup Design tilbage.
Dette påvirker dog ikke lovligheden af den hidtidige behandling, der er baseret på samtykket inden tilbagetrækningen heraf.You may at any time withdraw your consent to the processing of personal data by Per Borup Design.
However, this does not affect the legality of the previous processing based on the consent before its withdrawal.Ethvert spørgsmål og enhver anmodning, begæring eller henvendelse i øvrigt vedr. persondata skal ske skriftligt til kundeservice på info@perborupdesign.dkAny questions, requests, applications or other inquiries regarding personal data must be made in writing to customer service at info@perborupdesign.dkmailto:info@time-wise.dkmailto:info@time-wise.dk_self_selfnoopenernoopener-1-1ClassicSectionClassicSectioncomp-lp2dtinz1inlineContentcomp-lp2dtinz1inlineContentinline-contentinline-contentcomp-lp2dtinz1inlineContent-gridContainercomp-lp2dtinz1inlineContent-gridContainermesh-container-contentmesh-container-contentrichTextElementrichTextElementtext-align: center;text-align: center;
By submitting personal data, you consent to Per Borup Design processing the personal data, including that Per Borup Design:
– records the personal data you provide
– records information about the purchases you make on perborupdesign.dkPer Borup Design does not store information about your means of payment, such as card numbers on payment cards, bank account numbers or similar.The purpose of registering and processing personal data is to be able to deliver purchased goods to the customer and assist with any errors in connection with ordering and delivery.The legal basis for the processing of personal data is your consent.Personal data is stored for 5 years to fulfill the provisions of the Danish Bookkeeping Act.
Personal data is stored in Denmark.You have the right to do so at any time:Du kan til enhver tid trække samtykke til behandling af personoplysninger hos Per Borup Design tilbage.
Dette påvirker dog ikke lovligheden af den hidtidige behandling, der er baseret på samtykket inden tilbagetrækningen heraf.You may at any time withdraw your consent to the processing of personal data by Per Borup Design.
However, this does not affect the legality of the previous processing based on the consent before its withdrawal.Ethvert spørgsmål og enhver anmodning, begæring eller henvendelse i øvrigt vedr. persondata skal ske skriftligt til kundeservice på info@perborupdesign.dkAny questions, requests, applications or other inquiries regarding personal data must be made in writing to customer service at info@perborupdesign.dkmailto:info@time-wise.dkmailto:info@time-wise.dk_self_selfnoopenernoopener-1-1ClassicSectionClassicSectioncomp-lp2dtinz1inlineContentcomp-lp2dtinz1inlineContentinline-contentinline-contentcomp-lp2dtinz1inlineContent-gridContainercomp-lp2dtinz1inlineContent-gridContainermesh-container-contentmesh-container-contentrichTextElementrichTextElementtext-align: center;text-align: center;
Per Borup Design does not store information about your means of payment, such as card numbers on payment cards, bank account numbers or similar.
The purpose of registering and processing personal data is to be able to deliver purchased goods to the customer and assist with any errors in connection with ordering and delivery.
The legal basis for the processing of personal data is your consent.
Personal data is stored for 5 years to fulfill the provisions of the Danish Bookkeeping Act.
Personal data is stored in Denmark.
You have the right to do so at any time:
Du kan til enhver tid trække samtykke til behandling af personoplysninger hos Per Borup Design tilbage.
Dette påvirker dog ikke lovligheden af den hidtidige behandling, der er baseret på samtykket inden tilbagetrækningen heraf.You may at any time withdraw your consent to the processing of personal data by Per Borup Design.
However, this does not affect the legality of the previous processing based on the consent before its withdrawal.Ethvert spørgsmål og enhver anmodning, begæring eller henvendelse i øvrigt vedr. persondata skal ske skriftligt til kundeservice på info@perborupdesign.dkAny questions, requests, applications or other inquiries regarding personal data must be made in writing to customer service at info@perborupdesign.dkmailto:info@time-wise.dkmailto:info@time-wise.dk_self_selfnoopenernoopener-1-1ClassicSectionClassicSectioncomp-lp2dtinz1inlineContentcomp-lp2dtinz1inlineContentinline-contentinline-contentcomp-lp2dtinz1inlineContent-gridContainercomp-lp2dtinz1inlineContent-gridContainermesh-container-contentmesh-container-contentrichTextElementrichTextElementtext-align: center;text-align: center;
You may at any time withdraw your consent to the processing of personal data by Per Borup Design.
However, this does not affect the legality of the previous processing based on the consent before its withdrawal.
Any questions, requests, applications or other inquiries regarding personal data must be made in writing to customer service at info@perborupdesign.dk